CCNA 1 - Module 4

CCNA 1 - Module 4

1. Based on the transport layer header shown in the diagram, which of the following statements describe the established session? (Choose two.)
• This is a UDP header.
• This contains a Telnet request.
• This contains a TFTP data transfer.
• The return packet from this remote host will have an Acknowledgement Number of 43693.
• This is a TCP header.

2. With TCP/IP data encapsulation, which range of port numbers identifies all well-known applications?
• 0 to 255
• 256 to 1022
• 0 to 1023
• 1024 to 2047
• 49153 to 65535

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3. Why are port numbers included in the TCP header of a segment?
• to indicate the correct router interface that should be used to forward a segment
• to identify which switch ports should receive or forward the segment
• to determine which Layer 3 protocol should be used to encapsulate the data
• to enable a receiving host to forward the data to the appropriate application
• to allow the receiving host to assemble the packet in the proper order

4. Which OSI model layer is responsible for regulating the flow of information from source to destination, reliably and accurately?
• application
• presentation
• session
• transport
• network

5. Refer to the exhibit. Host A is using FTP to download a large file from Server 1. During the download process, Server 1 does not receive an acknowledgment from Host A for several bytes of transferred data. What action will Server 1 take as a result?
• create a Layer 1 jam signal
• reach a timeout and resend the data that needs to be acknowledged
• send a RESET bit to the host
• change the window size in the Layer 4 header

6. Why is flow control used for TCP data transfer?
• to synchronize equipment speed for sent data
• to synchronize and order sequence numbers so data is sent in complete numerical order
• to prevent the receiver from being overwhelmed by incoming data
• to synchronize window size on the server
• to simplify data transfer to multiple hosts

7. Which two options represent Layer 4 addressing? (Choose two.)
• identifies the destination network
• identifies source and destination hosts
• identifies the communicating applications
• identifies multiple conversations between the hosts
• identifies the devices communicating over the local media

8. Refer to the exhibit. In line 7 of this Wireshark capture, what TCP operation is being performed?
• session establishment
• segment retransmit
• data transfer
• session disconnect
• Bottom of Form

9. Refer to the exhibit. What two pieces of information can be determined from the output that is shown? (Choose two.)
• The local host is using well-known port numbers to identify the source ports.
• A termination request has been sent to 192.135.250.10.
• Communication with 64.100.173.42 is using HTTP Secure.
• The local computer is accepting HTTP requests.
• 192.168.1.101:1042 is performing the three-way handshake with 128.107.229.50:80.

10. What is dynamically selected by the source host when forwarding data?
• destination logical address
• source physical address
• default gateway address
• source port

11. What are two features of the User Datagram Protocol (UDP)? (Choose two.)
• flow control
• low overhead
• connectionless
• connection-oriented
• sequence and acknowledgements

12. What mechanism is used by TCP to provide flow control as segments travel from source to destination?
• sequence numbers
• session establishment
• window size
• acknowledgments

13. Which transport layer protocol provides low overhead and would be used for applications which do not require reliable data delivery?
• TCP
• IP
• UDP
• HTTP
• DNS

14. Which information is found in both the TCP and UDP header information?
• sequencing
• flow control
• acknowledgments
• source and destination

15. Which three features allow TCP to reliably and accurately track the transmission of data from source to destination?
• encapsulation
• flow control
• connectionless services
• session establishment
• numbering and sequencing
• best effort delivery

16. During a TCP communication session, if the packets arrive to the destination out of order, what will happen to the original message?
• The packets will not be delivered.
• The packets will be retransmitted from the source.
• The packets will be delivered and reassembled at the destination.
• The packets will be delivered and not reassembled at the destination.

17. Which is an important characteristic of UDP?
• acknowledgement of data delivery
• minimal delays in data delivery
• high reliability of data delivery
• same order data delivery

18. After a web browser makes a request to a web server that is listening to the standard port, what will be the source port number in the TCP header of the response from the server?
• 13
• 53
• 80
• 1024
• 1728

19. Which event occurs during the transport layer three-way handshake?
• The two applications exchange data.
• TCP initializes the sequence numbers for the sessions.
• UDP establishes the maximum number of bytes to be sent.
• The server acknowledges the bytes of data received from the client.

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CCNA 1 - Module 5 (100%)

CCNA 1 - Module 5

1. In an IPv4 environment, what information is used by the router to forward data packets from one interface of a router to another?

• destination network address
• source network address
• source MAC address
• well known port destination address

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2. What information is added during encapsulation at OSI Layer 3?
• source and destination MAC
• source and destination application protocol
• source and destination port number
• source and destination IP address

3. In a connectionless system, which of the following is correct?
• The destination is contacted before a packet is sent.
• The destination is not contacted before a packet is sent.
• The destination sends an acknowledgement to the source that indicates the packet was received.
• The destination sends an acknowledgement to the source that requests the next packet to be sent.

4. Which IP packet field will prevent endless loops?
• type-of-service
• identification
• flags
• time-to-live
• header checksum

5. Which portion of the network layer address does a router use to forward packets?
• host portion
• broadcast address
• network portion
• gateway address

6. Refer to the exhibit. Using the network in the exhibit, what would be the default gateway address for host A in the 192.133.219.0 network?
• 192.135.250.1
• 192.31.7.1
• 192.133.219.0
• 192.133.219.1

7. If the default gateway is configured incorrectly on the host, what is the impact on communications?
• The host is unable to communicate on the local network.
• The host can communicate with other hosts on the local network, but is unable to communicate with hosts on remote networks.
• The host can communicate with other hosts on remote networks, but is unable to communicate with hosts on the local network.
• There is no impact on communications.

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8. What is the purpose of a default gateway?
• physically connects a computer to a network
• provides a permanent address to a computer
• identifies the network to which a computer is connected
• identifies the logical address of a networked computer and uniquely identifies it to the rest of the network
• identifies the device that allows local network computers to communicate with devices on other networks

9. What type of routing uses information that is manually entered into the routing table?
• dynamic
• interior
• static
• standard

10. When the destination network is not listed in the routing table of a Cisco router, what are two possible actions that the router might take? (Choose two.)
• The router sends an ARP request to determine the required next hop address.
• The router discards the packet.
• The router forwards the packet toward the next hop indicated in the ARP table.
• The router forwards the packet to the interface indicated by the source address.
• The router forwards the packet out the interface indicated by the default route entry.

11. What are the key factors to consider when grouping hosts into a common network? (Choose three.)
• gateways
• purpose
• physical addressing
• software version
• geographic location
• ownership

12. What is a component of a routing table entry?
• the MAC address of the interface of the router
• the destination Layer 4 port number
• the destination host address
• the next-hop address

13. Which intermediary devices could be used to implement security between networks? (Choose two.)
• router
• hub
• switch
• firewall
• access point
• bridge

14. What are three common problems with a large network? (Choose three.)
• too few broadcasts
• performance degradation
• security issues
• limited management responsibility
• host identification
• protocol compatibility

15. Refer to the exhibit. All devices shown in the exhibit have factory default settings. How many broadcast domains are represented in the topology that is shown?
• 3
• 4
• 5
• 7
• 8
11

16. Which three statements are true about routes and their use? (Choose three.)
If no route to the destination network is found, the packet is returned to the previous router.
If the destination network is directly connected, the router forwards the packet to the destination host.
• If multiple network entries exist for the destination network, the most general route is used to forward the packet.
• If no route exists for the destination network and a default route is present, the packet is forwarded to the next-hop router.
• If the originating host has a default gateway configured, the packet for a remote network can be forwarded using that route.
• If a host does not have a route manually configured for the destination network, the host will drop the packet.

17. Refer to the exhibit. A network administrator is troubleshooting a connectivity problem and needs to determine the address that is used to forward network packets out the network. Using the netstat -r command, the administrator would identify which address as the address to which all hosts send packets that are destined for an outside network?
• 10.10.10.26
• 127.0.0.1
• 10.10.10.6
• 10.10.10.1
• 224.0.0.0

18. Refer to the exhibit. A network administrator notices that there are too many broadcasts on the network. What two steps can the network administrator take to resolve this problem? (Choose two.)
• Replace S2 with a router.
• Place all servers on S1.
• Disable TCP/IP broadcasts.
• Subnet the 192.168.0.0 /24 network.
• Disable all unused interfaces on the switches.

19. Refer to the exhibit. The network in the exhibit is fully operational. What two statements correctly describe the routing for the topology that is shown? (Choose two.)
• 192.168.0.2 is the next-hop address that is used by R3 to route a packet from the 10.0.0.0 network to the 172.16.0.0 network.
• 10.0.0.1 is the next-hop address that is used by R1 to route a packet from the 192.168.12.0 network to the 10.0.0.0 network.
• 192.168.0.1 is the next-hop address that is used by R1 to route a packet from the 192.168.12.0 network to the 172.16.0.0 network.
• 172.16.0.1 is the next-hop address that is used by R3 to route a packet from the 10.0.0.0 to the 172.16.0.0 network.
• 192.168.0.1 is the next-hop address that is used by R2 to route a packet from the 172.16.0.0 network to the 192.168.12.0 network.
• 192.168.0.2 is the next-hop address that is used by R2 to route a packet from the 172.16.0.0 network to the 192.168.12.0 network.

20. What two characteristics are commonly associated with dynamic routing protocols? (Choose two.)
• require no device configuration
• provide routers with up-to-date routing tables
• require less processing power than static routes require
• consume bandwidth to exchange route information
• prevent manual configuration and maintenance of the routing table

21. What statement describes the purpose of a default route?
• A host uses a default route to transfer data to another host on the same network segment.
• A host uses a default route to forward data to the local switch as the next hop to all destinations.
• A host uses a default route to identify the Layer 2 address of an end device on the local network.
• A host uses a default route to transfer data to a host outside the local network when no other route to the destination exists.

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CCNA4 FINAL (Lastest)

CCNA4 FINAL 100/100
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1. Refer to the exhibit. A network administrator is trying to configure a router to use SDM. After this configuration shown in the exhibit is applied, the SDM interface of the router is still not accessible. What is the cause of the problem?

*The username and password are not configured correctly.
The authentication method is not configured correctly.
The HTTP timeout policy is not configured correctly.
The vtys are not configured correctly.

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2. Refer to the exhibit. Branch A has a non-Cisco router that is using IETF encapsulation and Branch B has a Cisco router. After the commands that are shown are entered, R1 and R2 fail to establish the PVC. The R2 LMI is Cisco, and the R1 LMI is ANSI. The LMI is successfully established at both locations. Why is the PVC failing?

The PVC to R1 must be point-to-point.
LMI types must match on each end of a PVC.
The frame relay PVCs cannot be established between Cisco and non-Cisco routers.
*The IETF parameter is missing from the frame-relay map ip 10.10.10.1 201 command.

3. Refer to the exhibit. An ACL called Managers already exists on this router. What happens if the network administrator issues the commands as shown in the exhibit?

The new ACL overwrites the existing ACL.
The network administrator will receive an error message.
*The existing ACL is modified to include the new command.
A second Managers ACL is created that contains only the new command.

4. Refer to the exhibit. A network administrator is trying to backup the IOS software on R1 to the TFTP server. He receives the error message that is shown in the exhibit, and cannot ping the TFTP server from R1. What is an action that can help to isolate this problem?

Use correct source file name in the command.
Verify that the TFTP server software is running.
Make sure that there is enough room on the TFTP server for the backup.
*Check that R1 has a route to the network where the TFTP server resides.

5. What can a network administrator do to recover from a lost router password?
use the copy tftp: flash: command
boot the router to bootROM mode and enter the b command to load the IOS manually
telnet from another router and issue the show running-config command to view the password
*boot the router to ROM monitor mode and configure the router to ignore the startup configuration when it initializes

6. Which combination of authentication and Layer 2 protocol should be used to establish a link between a Cisco and a non-Cisco router without sending authentication information in plain text?
CHAP and HDLC
*CHAP and PPP
PAP and HDLC
PAP and PPP
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7. Refer to the exhibit. Which statement correctly describes how Router1 processes an FTP request that enters interface s0/0/0 and is destined for an FTP server at IP address 192.168.1.5?

The router matches the incoming packet to the statement that was created by the access-list 201 deny icmp 192.168.1.0 0.0.0.255 any command, continues comparing the packet to the remaining statements in ACL 201 to ensure that no subsequent statements allow FTP, and then the router drops the packet.
The router reaches the end of ACL 101 without matching a condition and drops the packet because there is no statement that was created by the access-list 101 permit ip any any command.
*The router matches the incoming packet to the statement that was created by the access-list 101 permit ip any 192.168.1.0 0.0.0.255 command and allows the packet into the router.
It matches the incoming packet to the statement that was created by the access-list 201 permit ip any any command and allows the packet into the router.

8. Which three statements accurately describe attributes of a security policy? (Choose three.)
*It creates a basis for legal action if necessary.
It should not be altered once it is implemented.
*It defines a process for managing security violations.
It focuses primarily on threats from outside of the organization.
*It defines acceptable and unacceptable use of network resources.
It provides step-by-step procedures to harden routers and other network devices.

9. Refer to the exhibit. The network administrator creates a standard access control list on Router1 to prohibit traffic from the 172.16.1.0/24 network from reaching the 172.16.2.0/24 network while still permitting Internet access for all networks. On which router interface and in which direction should it be applied?

interface Fa0/0, inbound
interface Fa0/0, outbound
interface Fa0/1, inbound
*interface Fa0/1, outbound

10. Refer to the exhibit. Why are the routers unable to establish a PPP session?

*The usernames are misconfigured.
The IP addresses are on different subnets.
The clock rate is configured on the wrong end of the link.
The CHAP passwords must be different on the two routers.
Interface serial 0/0/0 on Router1 must connect to interface serial 0/0/1 on Router2.

11. What are two main components of data confidentiality? (Choose two.)
checksum
digital certificates
**encapsulation
**encryption
hashing

12. A technician is talking to a colleague at a rival company and comparing DSL transfer rates between the two companies. Both companies are in the same city, use the same service provider, and have the same rate/service plan. What is the explanation for why company 1 reports higher download speeds than company 2 reports?
Company 1 only uses microfilters at branch locations.
Company 1 has a lower volume of POTS traffic than company 2 has.
**Company 2 is located farther from the service provider than company 1 is.
Company 2 shares the connection to the DSLAM with more clients than company 1 shares with.

13. What is the result when the command permit tcp 192.168.4.0 0.0.3.255 any eq 23 is entered in a named access control list and applied on the inbound interface of a router?
All traffic from 192.168.4.0/24 larger than 23 bytes is permitted.
FTP traffic from the 192.168.4.0/24 network is permitted.
TCP traffic destined to 192.168.4.0/24 network is permitted.
**Telnet traffic originating from 192.168.4.0/22 is permitted out.

14. What are two major characteristics of a worm? (Choose two.)
**exploits known vulnerabilities
attaches itself to another program
executed by a predefined time or event
masquerades as an accepted program
**copies itself to the host and selects new targets

15. While configuring a Frame Relay connection, when should a static Frame Relay map be used?
the remote router is a non-Cisco router
the local router is configured with subinterfaces
**broadcast traffic and multicast traffic over the PVC must be controlled
globally significant rather than locally significant DLCIs are being used

16. A system administrator must provide Internet connectivity for ten hosts in a small remote office. The ISP has assigned two public IP addresses to this remote office. How can the system administrator configure the router to provide Internet access to all ten users at the same time?
Configure static NAT.
Configure dynamic NAT.
Configure static NAT with overload.
**Configure dynamic NAT with overload.

17. Refer to the exhibit. Which DHCP requests will R1 answer?

all DHCP requests that R1 receives
requests that are broadcast to 10.0.1.255
DNS requests with a destination of 10.0.1.3
**requests that are received on the FastEthernet 0/0 interface
requests that come from any networks that are not listed as excluded

18. What are the symptoms when the s0/0/0 interface on a router is attached to an operational CSU/DSU that is generating a clock signal, but the far end router on the point-to-point link has not been activated?
show controllers indicates cable type DCE V.35. show interfaces s0/0/0 indicates serial down, line protocol down.
show controllers indicates cable type DCE V.35. show interfaces s0/0/0 indicates serial up, line protocol down.
**show controllers indicates cable type DTE V.35. show interfaces s0/0/0 indicates serial up, line protocol down.
show controllers indicates cable type DTE V.35. show interfaces s0/0/0 indicates serial down, line protocol down.

19. A technician has been asked to run Cisco SDM one-step lockdown on the router of a customer. What will be the result of this process?
Traffic is only forwarded from SDM-trusted Cisco routers.
Security testing is performed and the results are saved as a text file stored in NVRAM.
**The router is tested for potential security problems and any necessary changes are made.
All traffic entering the router is quarantined and checked for viruses before being forwarded.

20. Refer to the exhibit. A network administrator has issued the commands that are shown on Router1 and Router2. A later review of the routing tables reveals that neither router is learning the LAN network of the neighbor router. What is most likely the problem with the RIPng configuration?

The serial interfaces are in different subnets.
**The RIPng process is not enabled on interfaces.
The RIPng processes do not match between Router1 and Router2.
The RIPng network command is missing from the IPv6 RIP configuration.

21. Refer to the exhibit. Which statement is true about the Frame Relay connection?

The Frame Relay connection is in the process of negotiation.
**A congestion control mechanism is enabled on the Frame Relay connection.
The “ACTIVE” status of the Frame Relay connection indicates that the network is experiencing congestion.
Only control FECN and BECN bits are sent over the Frame Relay connection. No data traffic traverses the link.

22. When configuring a Frame Relay connection, what is the purpose of Inverse ARP?
to assign a DLCI to a remote peer
to disable peer requests from determining local Layer 3 addresses
to negotiate LMI encapsulations between local and remote Frame Relay peers
**to create a mapping of DLCI to Layer 3 addresses that belong to remote peers

23. When NAT is in use, what is used to determine the addresses that can be translated on a Cisco router?
**access control list
routing protocol
inbound interface
ARP cache

24. An administrator is configuring a dual stack router with IPv6 and IPv4 using RIPng. The administrator receives an error message when trying to enter the IPv4 routes into RIPng. What is the cause of the problem?
When IPv4 and IPv6 are configured on the same interface, all IPv4 addresses are over-written in favor of the newer technology.
Incorrect IPv4 addresses are entered on the router interfaces.
RIPng is incompatible with dual-stack technology.
**IPv4 is incompatible with RIPng.

25. Refer to the exhibit. Router1 is not able to communicate with its peer that is connected to this interface. Based on the output as shown, what is the most likely cause?

interface reset
**unplugged cable
improper LMI type
PPP negotiation failure

26. Which two functions are provided by the Local Management Interface (LMI) that is used in Frame Relay networks? (Choose two.)
**simple flow control
error notification
congestion notification
mapping of DLCIs to network addresses
**exchange of information about the status of virtual circuits

27. Refer to the exhibit. A technician issues the show interface s0/0/0 command on R1 while troubleshooting a network problem. What two conclusions can be determined by from the output shown? (Choose two.)

**The bandwidth has been set to the value of a T1 line.
This interface should be configured for PPP encapsulation.
**There is no failure indicated in an OSI Layer 1 or Layer 2.
The physical connection between the two routers has failed.
The IP address of S0/0/0 is invalid, given the subnet mask being used.

28. Refer to the exhibit. Which statement is true about the CSU/DSU device?
It connects asynchronous devices to a LAN or WAN through network and terminal emulation software.
It uses a multiport internetworking device to switch traffic such as Frame Relay, ATM, or X.25 over the WAN.
**It provides termination for the digital signal and ensures connection integrity through error correction and line monitoring.
It converts the digital signals produced by a computer into voice frequencies that can be transmitted over the analog lines of the public telephone network.

29. Where does a service provider assume responsibility from a customer for a WAN connection?
local loop
DTE cable on router
**demarcation point
demilitarized zone

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30. What are two LCP options that can be configured for PPP? (Choose two.)
EAP
**CHAP
IPCP
CDPCP
**stacker
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31. Refer to the exhibit. What is placed in the address field in the header of a frame that will travel from the DC router to the Orlando router?

DLCI 123
**DLCI 321
10.10.10.25
10.10.10.26
MAC address of the Orlando router

32. Which two statements are true about creating and applying access lists? (Choose two.)
**There is an implicit deny at the end of all access lists.
**One access list per port, per protocol, per direction is permitted.
Access list entries should filter in the order from general to specific.
The term "inbound" refers to traffic that enters the network from the router interface where the ACL is applied.
Standard ACLs should be applied closest to the source while extended ACLs should be applied closest to the destination.

33. Which statement is true about wildcard masks?
Inverting the subnet mask will always create the wildcard mask.
The wildcard mask performs the same function as a subnet mask.
A network or subnet bit is identified by a "1" in the wildcard mask.
**IP address bits that must be checked are identified by a "0" in the wildcard mask.

34. Refer to the exhibit. A host connected to Fa0/0 is unable to acquire an IP address from this DHCP server. The output of the debug ip dhcp server command shows "DHCPD: there is no address pool for 192.168.1.1". What is the problem?

The 192.168.1.1 address has not been excluded from the DHCP pool.
**The pool of addresses for the 192Network pool is incorrect.
The default router for the 192Network pool is incorrect.
The 192.168.1.1 address is already configured on Fa0/0.

35.Refer to the exhibit. A network administrator is tasked with completing the Frame Relay topology that interconnects two remote sites. How should the point-to-point subinterfaces be configured on HQ to complete the topology?

frame-relay interface-dlci 103 on Serial 0/0/0.1
frame-relay interface-dlci 203 on Serial 0/0/0.2
**frame-relay interface-dlci 301 on Serial 0/0/0.1
frame-relay interface-dlci 302 on Serial 0/0/0.2
frame-relay map ip 192.168.1.1 103 broadcast on Serial 0/0/0.1
frame-relay map ip 192.168.2.2 203 broadcast on Serial 0/0/0.2
frame-relay map ip 192.168.1.1 301 broadcast on Serial 0/0/0.1
frame-relay map ip 192.168.2.2 302 broadcast on Serial 0/0/0.2

36. What are two effective measures for securing routers? (Choose two.)
Protect all active router interfaces by configuring them as passive interfaces.
Configure remote administration through VTY lines for Telnet access.
**Use quotes or phrases to create pass phrases.
**Disable the HTTP server service.
Enable SNMP traps.

37. A network administrator is instructing a technician on best practices for applying ACLs. Which suggestion should the administrator provide?
Named ACLs are less efficient than numbered ACLs.
Standard ACLs should be applied closest to the core layer.
ACLs applied to outbound interfaces are the most efficient.
**Extended ACLs should be applied closest to the source that is specified by the ACL.

38. Refer to the exhibit. RIPv2 has been configured on all routers in the network. Routers R1 and R3 do not receive RIP routing updates. On the basis of the provided configuration, what should be enabled on router R2 to remedy the problem?

proxy ARP
CDP updates
SNMP services
**RIP authentication

39. Refer to the exhibit. Partial results of the show access-lists and show ip interface FastEthernet 0/1 commands for router Router1 are shown. There are no other ACLs in effect. Host A is unable to telnet to host B. Which action will correct the problem but still restrict other traffic between the two networks?

Apply the ACL in the inbound direction.
Apply the ACL on the FastEthernet 0/0 interface.
**Reverse the order of the TCP protocol statements in the ACL.
Modify the second entry in the list to permit tcp host 172.16.10.10 any eq telnet .

40. What will be the result of adding the command ip dhcp excluded-address 192.168.24.1 192.168.24.5 to the configuration of a local router that has been configured as a DHCP server?
Traffic that is destined for 192.168.24.1 and 192.168.24.5 will be dropped by the router.
Traffic will not be routed from clients with addresses between 192.168.24.1 and 192.168.24.5.
**The DHCP server will not issue the addresses ranging from 192.168.24.1 to 192.168.24.5.
The router will ignore all traffic that comes from the DHCP servers with addresses 192.168.24.1 and 192.168.24.5.

41. Refer to the exhibit. What can be concluded from the exhibited output of the debug ip nat command?

The 10.10.10.75 host is exchanging packets with the 192.168.0.10 host.
The native 10.1.200.254 address is being translated to 192.168.0.10.
**The 192.168.0.0/24 network is the inside network.
Port address translation is in effect.

42. Refer to the exhibit. Company ABC expanded its business and recently opened a new branch office in another country. IPv6 addresses have been used for the company network. The data servers Server1 and Server2 run applications which require end-to-end functionality, with unmodified packets that are forwarded from the source to the destination. The edge routers R1 and R2 support dual stack configuration. What solution should be deployed at the edge of the company network in order to successfully interconnect both offices?

a new WAN service supporting only IPv6
NAT overload to map inside IPv6 addresses to outside IPv4 address
**a manually configured IPv6 tunnel between the edge routers R1 and R2
static NAT to map inside IPv6 addresses of the servers to an outside IPv4 address and dynamic NAT for the rest of the inside IPv6 addresses

43. A network administrator has changed the VLAN configurations on his network switches over the past weekend. How can the administrator determine if the additions and changes improved performance and availability on the company intranet?
**Conduct a performance test and compare with the baseline that was established previously.
Interview departmental secretaries and determine if they think load time for web pages has improved.
Determine performance on the intranet by monitoring load times of company web pages from remote sites.
Compare the hit counts on the company web server for the current week to the values that were recorded in previous weeks.

44. Refer to the exhibit. From the output of the show interfaces and ping commands, at which layer of the OSI model is a fault indicated?

application
transport
**network
data link
physical

45. While troubleshooting a problem with an e-mail server, an administrator observes that the switch port used by the server shows "up, line protocol up". The administrator cannot ping the server. At which layer of the OSI model is the problem most likely to be found?
application layer
**network layer
data link layer
physical layer

46. Which variable is permitted or denied by a standard access control list?
protocol type
**source IP address
source MAC address
destination IP address
destination MAC address

47. A technician is editing and reapplying ACL 115 to a router, what is the result of adding the command access-list 115 permit tcp any 172.16.0.0 0.0.255.255 established to the ACL when it is reapplied to the router?
All traffic that comes from 172.16.0.0/16 will be allowed.
All TCP traffic that is destined for 172.16.0.0/16 is permitted.
Any SYN packets that are sent to 172.16.0.0/16 will be permitted.
**Responses to traffic that originates from the 172.16.0.0/16 network are allowed.

48. Because of a remote-procedure call failure, a user is unable to access an NFS server. At what layer of the TCP/IP model does this problem occur?
network layer
data link layer
physical layer
**application layer

49. Refer to the exhibit. Communication between two peers has failed. Based on the output that is shown, what is the most likely cause?

interface reset
unplugged cable
improper LMI type
**PPP negotiation failure

50. Which encapsulation protocol when deployed on a Cisco router over a serial interface is only compatible with another Cisco router?
PPP
SLIP
**HDLC
Frame Relay



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CCNA4 v 4.0 Exam chapter 8 Network Troubleshooting(100/100)

Updated 27/04/2009

CCNA4 v 4.0 Exam chapter 8 Network Troubleshooting

1. Which two pieces of information are typically found on a logical network diagram? (Choose two.)

	cable types
	connector types
	interface identifiers
	DLCI for virtual circuits
	operating system versions

2. Excessive broadcasts are generally a symptom of a problem at which layer?

	physical
	data link
	network
	transport

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3. What is one example of a physical layer problem?

	incorrect encapsulation
	incorrect STP configuration
	incorrect ARP mapping
	incorrect clock rate

4. Which two components should be taken into consideration when establishing a network baseline? (Choose two.)

	information about the network design
	IP addressing allocation on the network
	requirements about the service provider setup
	requirements for access control lists to regulate traffic
	expected performance under normal operating conditions

5. Refer to the exhibit. Which two steps should be taken during the process of creating network documentation? (Choose two.)

	Record the information about the devices discovered in the Campus network only.
	Record the information about the devices discovered in the entire network, including the remote locations.
	Transfer any information about the devices from the network configuration table that corresponds to a component of the topology diagram.
	Transfer only the Layer 2 and Layer 3 information about the devices from the network configuration table that corresponds to a component of the topology diagram.
	Transfer the recorded information about the devices from the network configuration table gathered during peak network utilization that corresponds to a component of the topology diagram.

6. Which two statements are true concerning logical networking models? (Choose two.)

	TCP/IP splits the lowest layer of the OSI model into two separate layers.
	The top layer of the TCP/IP model combines the functions of the top three OSI layers.
	Troubleshooting with the TCP/IP model requires different techniques than with the OSI model.
	The network access layer is responsible for exchanging packets between devices on a TCP/IP network.
	The Internet layer provides communication between applications, such as FTP, HTTP, and SMTP on separate hosts.
	The TCP/IP network access layer corresponds to the OSI physical and data link layers.

7. Clients across the company are reporting poor performance across all corporate applications running in the data center. Internet access and applications running across the corporate WAN are performing normally. The network administrator observes a continual broadcast of random meaningless traffic (jabber) on the application server LAN in the data center on a protocol analyzer. How should the administrator start troubleshooting?

	The jabber in the data center indicates a local physical layer problem. Use the protocol analyzer to determine the source of the jabber, and then check for a recent NIC driver update or bad cabling.
	Because all clients are experiencing application problems, the administrator should use a top-down approach with the application servers in the data center.
	The scope of the problem indicates a likely routing or spanning-tree problem. Begin by checking routing tables, and follow up using appropriate STP show commands to find a loop if routing is working normally.
	Poll the staff to determine if any recent changes have been made. Back out all the changes one by one until the error condition is fixed.

8. Which troubleshooting approach is suggested for dealing with a complex problem that is suspected of being caused by faulty network cabling?

	bottom up
	top down
	divide and conquer
	middle out

9. A technician has been asked to make several changes to the configuration and topology of a network and then determine the outcome of the changes. What tool can be used to determine the overall effect caused by the changes?

	baselining tool
	knowledge base
	protocol analyzer
	cable tester

10. A technician has been asked to troubleshoot an existing switched network but is unable to locate documentation for the VLAN configuration. Which troubleshooting tool allows the technician to map and discover VLAN and port assignments?

	cable analyzer
	network analyzer
	protocol analyzer
	knowledge base

11. Refer to the exhibit. Users on the Internal LAN are unable to connect to the www server. The network administrator pings the server and verifies that NAT is functioning correctly. Which OSI layer should the administrator begin to troubleshoot next?

	physical
	data link
	network
	application

12. When gathering symptoms for troubleshooting a network problem, which step could result in getting an external administrator involved in the process?

	narrowing the scope
	gathering symptoms from suspect devices
	analyzing existing symptoms
	determining ownership

13. Refer to the exhibit. Which three pieces of information can be determined by analyzing the output shown? (Choose three.)

	A carrier detect signal is present.
	Keepalives are being received successfully.
	Default encapsulation is used on this serial link.
	Packets passing this interface cannot exceed 1 KB in size.
	The reliability of this link is very low.
	The LCP negotiation phase is complete.

14. Refer to the exhibit. Users at Branch B are reporting trouble accessing a corporate website running on a server that is located at HQ. HQ and Branch A users can access the website. R3 is able to ping 10.10.10.1 successfully but not 10.10.10.2. The users at Branch B can access servers at Branch A. Which two statements are true aboutthe troubleshooting efforts? (Choose two.)

	The web server should be tested for an application layer problem.
	Frame Relay at R3 and R2 should be tested to narrow the scope of the problem.
	The fact that users at Branch A are working normally proves that there is no problem at R2.
	An ACL entry error could cause the failure at Layer 4 in either R3 or R2.
	The successful ping from R3 to R1 proves that the WAN is functioning normally. Therefore, the problem has to be in the upper layers.

15. Users are complaining of very long wait times to access resources on the network. The show interface command reveals collision counts far above the network baseline. At which OSI layer should the administrator begin troubleshooting?

	application
	transport
	network
	data link
	physical

16. Encapsulation errors from mismatched WAN protocols on a serial link between two routers indicate a problem at which OSI layer?

	physical
	data link
	network
	transport

17. What combination of IP address and wildcard mask should be used to specify only the last 8 addresses in the subnet 192.168.3.32/28?

	192.168.3.32 0.0.0.7
	192.168.3.32 0.0.0.15
	192.168.3.40 0.0.0.7
	192.168.3.40 0.0.0.15

18. A network administrator has received complaints that users on a local LAN can retrieve e-mail from a remote e-mail server but are unable to open web pages on the same server. Services at which two layers of the OSI model should be investigated during the troubleshooting process? (Choose two.)

	physical layer
	data link layer
	network layer
	transport layer
	application layer

19. Information about which OSI layers of connected Cisco devices can be verified with the show cdp neighbors command?

	All layers
	Layer 1, Layer 2, and Layer 3
	Layer 1, Layer 2, Layer 3, and Layer 4
	Layer 6 and Layer 7

20. Which three approaches should be used when attempting to gather data from users for troubleshooting? (Choose three.)

	Determine fault.
	Get to know the user to build trust.
	Obtain information by asking simple pertinent questions.
	Impress the user with use of technical language and skills.
	Determine if the problem is related to time or a specific event.
	Determine if the user can re-create the problem or events leading to the problem.

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